Getting Started with Social Media Analytics
IntelliBuzz is more than just a social media tool- it is a full program with support to help your business get the most value from social media activity. Experts are available to help with implementation, competitive analysis and ongoing support.
We're here to help you make the most of the social media landscape – regardless of where you stand today.
New to Social Media?
At this stage, you know you need social media, but you either have no social media presence or have not done much with social media up to this point. Let us help you get started by establishing your profiles on all the major social media networks and connect your profiles to IntelliBuzz for easy management. Here you'll start gaining followers, engage with your audience and begin growing your social media presence.
Have a Social Media Presence. Now What?
At this stage you’ve dabbled in social media and know the basics but aren’t likely deriving much value from it. IntelliBuzz can help you benefit with the following type of information:
- Help define what matters most to you & assist with filters to capture relevant info
- Identify the listening posts that make sense for your organization (or add additional ones to your current grouping)
- Establish competitive benchmarking to see how others in your industry are benefitting from social media
Established Social Media Program. Want to Gain More Value?
At this stage, IntelliBuzz can help you leverage the power of social media to your advantage and take it to the next level:
- Analytics - How visible is your brand? What’s the sentiment out there? What type of issues seem to be arising?
- Workflow & Automation – Integrate a Social CRM strategy through your current systems and processes so they automatically are routed to various departments: Customer Service, Sales, Marketing, etc.
- Insight - Identify the meaning behind the conversations with automatic sentiment analysis to help route posts to the appropriate team, quickly identify trends and take appropriate action, track metrics and analyze data to refine strategies for a better business impact
